Dan in Dallas
Has a client ever said anything that offended you?

It’s impossible to offend me. To be offended you have to take offence and I choose not to accept the offence. It’s their problem not mine. Occasionally clients are impolite (things like avoiding eye contact) but that’s probably anxiety or feeling bad about themselves. It doesn’t bother me, in fact it’s a fun challenge to then help them be less anxious and inhibited.